Privacy Policy
Duim Tech
Effective Date: August 9, 2026
Important Notice Regarding Text Messaging Data
Duim Tech (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or other purposes unrelated to providing our direct services. Text messaging originator opt-in data and consent information are kept confidential, except where sharing is necessary with service providers involved in delivering the requested text messaging service.
1. Information We Collect
We may collect information necessary to provide and support our services. Personal Information: Name, email address, phone number, business information, and communication consent and opt-in records where applicable. Technical Information: IP address, browser type, device information, and basic website usage information that may be generated by our website hosting or security providers. Customer Communications: records of inquiries and service requests, SMS conversations related to our missed-call text-back service, and customer support communications.
2. How We Use Your Information
We may use collected information to provide and improve our services; operate our missed-call text-back service; respond to inquiries and customer support requests; communicate with users regarding requested services; maintain records of communication preferences and consent; protect the security and integrity of our services; and comply with applicable legal requirements. We do not use your information for purposes unrelated to the services you have requested without appropriate authorization.
3. SMS Messaging & Compliance
Text Message Program Terms: Duim Tech provides an AI missed-call text-back service. When applicable consent requirements are satisfied, a caller whose call is missed may receive a text message related to their call or inquiry. Consent: SMS messages are sent in connection with a caller’s interaction or request involving the business. We maintain consent and communication records where required and strive to comply with applicable telecommunications and consumer-protection requirements. Opt-Out Instructions: You may stop SMS communications at any time by replying STOP. After opting out, you may receive a confirmation message. No additional SMS messages will be sent unless you subsequently provide appropriate consent to receive them again.
Message Frequency & Content: Message frequency varies depending on your interactions with the business. Messages relate to the call, inquiry, or services associated with your interaction. Promotional text messages are not sent without appropriate consent. Help & Support: Reply HELP for assistance or contact contact@duimtec.com. Carrier Information: Message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages. Availability may vary depending on your wireless carrier and service. SMS Data Protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers or subcontractors when necessary to provide supporting services, such as delivering text messages or providing customer support. Text messaging originator opt-in data and consent information will not be shared with third parties for their own marketing or promotional purposes.
4. Information Sharing & Disclosure
Duim Tech does not sell, rent, or trade personal information. Information may be shared in limited circumstances, including Service Providers: we may use third-party providers that assist in operating and delivering our services, including telecommunications and SMS service providers. These providers may receive information only as reasonably necessary to perform services on our behalf. Legal Requirements: we may disclose information when reasonably necessary to comply with applicable law or legal process, respond to valid government or law-enforcement requests, or protect our legal rights, users, or services. Business Transfers: information may be transferred as part of a merger, acquisition, reorganization, or sale of business assets, subject to applicable privacy requirements. Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
5. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Cookies & Tracking Technologies
Duim Tech does not currently intentionally use cookies for advertising or behavioral tracking purposes. Our website hosting, security, or infrastructure providers may process limited technical information necessary to operate and secure the website. If our use of cookies or tracking technologies changes, this Privacy Policy may be updated accordingly.
7. Your Rights & Choices
Depending on applicable law, you may have the right to request access to personal information we maintain about you; request correction of inaccurate information; request deletion of certain personal information; withdraw applicable communication consent; opt out of SMS messages by replying STOP; and ask questions about how your information is handled. To make a privacy request, contact contact@duimtec.com.
8. Third-Party Links
Our website may contain links to third-party websites or services. Duim Tech is not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on our website with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact: Duim Tech. Owner: Lance Robertson. Phone: 469-745-4661. Email: contact@duimtec.com. Website: duimtec.com. Effective Date: August 9, 2026.